Casio Error Codes for NZ
0800 438 767
Gettech Hawkes bay
Casio Cash Register Errors
E01 - Key Mode Error
The key mode has been changed before the previous operation has been completed.
Return the key to the previous position - Normally the only position where the alarm will stop or can be stopped by pressing the Clear key - then complete the sale or procedure
E02 - Receipt Switch position changed during Sale
FIX - Turn receipt switch back to original postn
E03 - Initialisation Error
FIX - Try Flag Clear and check Receipt for correct initialisation code ( 0000000 ) indicates lost program
E04 - Clerk Changed during Sale,
FIX - Return to Original Clerk
E08 - Clerk Entry Required
FIX - Enter Clerk Code
E09 - Password Required
FIX - Enter Secret Password
E11- Drawer Open Error
FIX - Close Drawer
E36 - Condiment error
FIX - Normally happens with incorrect programming of Flags in PGM3 mode, do Flag Clear then Check PLUs by printing out PGM3 Data and Check PLU Flag to find incorrect setting
E94 - Printer Error
FIX - Turn ECR OFF - Check Printer for Paper, Ribbon or foreign object jamming printer, Repower- If you see E94 again - Call your Dealer
If you continually turn the machine off and on for error E94 the main Circuit board will be damaged and may become more expensive to repair
INIT - Initialisation Error
FIX- Call your Dealer or Do a Flag Clear and check the MAC Code
You can perform a Flag Clear to clear errors but it must be done exactly as below
If the sequence is not followed exactly - you could erase your program
This as a Non Destructive Reset for Most programmable Casio Tills - Please Check your manual first
Flag Clear: Please do this at your own risk
Turn the mode key to OFF position - Put the OW Key in the mode lock
Press and hold the RECEIPT FEED key down ( top left corner of keyboard )
Turn the key to PGM position while the RECEIPT FEED key is held for 5 seconds -
Release the key - FFFFFFFFFF will appear on the display -
( If this does not happen then turn the power off for 2 seconds and ON again while holding down the RECEIPT FEED key for 5 seconds and then release the key )
While FFFFFFFFFF is on the display -Press the Subtotal key once - A Receipt docket will print with the MAC Code
Return key to REG and sign Clerk on as normal
If MAC Code Prints out as 000000 or you get another error code on the display - Call your Dealer
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